Return & Exchange Policy
Malik Online Store - Return & Exchange Policy🛒
At Malik Online Store, customer satisfaction is our top priority.
Our return and exchange policy ensures a hassle-free experience.
Please review the following details to understand our process for
handling returns, refunds, and exchanges.
1. Eligibility for Return & Exchange🔄:
● Items must be unused, undamaged, and in their originalpackaging to qualify for return or exchange.📦
● If you receive a damaged or defective item, we will replace it
at no additional cost, subject to verification.🛠️
● Returns or exchanges are only accepted within 2 days of the
delivery date. After this period, requests will not be
considered.⏳
2. Refund Policy💸:
● Once we receive and inspect your return, we will notify youregarding the approval or rejection of your refund.✅
● Approved refunds will be processed within 7-10 business
days, credited to your original payment method.🏦
● Please note, shipping fees are non-refundable.🚚
3. Exchange Policy🔄:
● If you need a different size or color, we offer exchangeswithin 2 days, subject to stock availability.🎨
● Any additional shipping costs for exchanges are the
customer's responsibility.💵
● Exchanges are not applicable for products purchased on sale
or clearance.🛍️
4. Non-Returnable Items🚫:
● Certain items, such as personal care products, hygieneitems, and sale/clearance items, are not eligible for return
or exchange.🚫
5. How to Initiate a Return/Exchange📨:
● To initiate a return or exchange, contact us via WhatsApp at+92 324 2422806
or email atmalikonlinestore902@gmail.com
with your order numberand the reason for the return/exchange.📱✉️
● If the item is damaged or defective, please attach photos for
faster processing.📸
6. Return Shipping🚚:
● For approved returns, the customer is responsible forshipping costs, unless the product is faulty or incorrect.💰
● We recommend using a trackable shipping method to ensure
safe delivery.📦
7. The Malik Online Store Promise🌟:
● At Malik Online Store, we are committed to ensuring asmooth return or exchange process while maintaining our
high-quality service standards.🙌
